These Terms of Use explain how you may use the Living My Plan™ website and the Service Plan that your advisor has set up for you. They are provided by 49Maple Inc., which builds and operates Living My Plan (“Living My Plan,” “we,” “us,” or “our”).
These Terms are separate from, and in addition to, the Service Plan Consent your advisor has asked you to sign. Your advisor’s consent form covers your relationship with your advisor. These Terms cover your use of the Living My Plan technology itself.
1. What Living My Plan Is
Living My Plan is a technology platform that your advisor uses to organize and share your Service Plan with you: meeting preparation, activities, reminders, education resources, and a record of the work you and your advisor are doing together.
2. What Living My Plan Is Not
Living My Plan is a communication and organization tool. It is not, by itself, financial, investment, insurance, legal, accounting, or tax advice, and it does not replace the official documents that govern any product or account you hold. Where your Service Plan summarizes a product, policy, or account, the official documents always prevail. Any specific advice or recommendation comes from your advisor, not from Living My Plan or from 49Maple Inc.
3. Your Advisor Relationship Comes First
Your advisor and their firm are responsible for the advice and service they provide to you, and for their own record-keeping and regulatory obligations. Your signed Service Plan Consent, and your relationship with your advisor, govern that part of the arrangement. If anything in these Terms appears to conflict with what your advisor has told you about your service, ask your advisor.
4. Accessing Your Service Plan
- Your Service Plan is accessed through a unique link, together with a PIN you set the first time you use it.
- Your link and PIN are for you, and where your Service Plan is shared with a spouse or partner, your household, to use. Please keep them private, and only share them with people you trust to see your planning information.
- You are responsible for keeping your PIN confidential. If you believe your link or PIN has been shared or accessed without your permission, contact your advisor as soon as possible.
5. Who Can Use Living My Plan
You must be 18 years of age or older to use Living My Plan. Your advisor is responsible for confirming this before setting up your Service Plan.
6. Accuracy of Information
Your advisor updates your Service Plan as your situation and your work together evolve. We do our best to display information accurately, but we do not independently verify the information your advisor enters, and we are not responsible for errors or omissions in it. If something in your Service Plan looks wrong, please tell your advisor.
7. Acceptable Use
When using Living My Plan, you agree not to:
- Try to access another client’s Service Plan, or share your access with anyone outside your household without your advisor’s knowledge;
- Use automated tools to copy, scrape, or extract content from your Service Plan;
- Use your Service Plan for any unlawful purpose, or interfere with its normal operation.
8. AI-Assisted Content
Some educational resources shown in your Service Plan may be developed with the help of artificial intelligence tools, always reviewed by a person before publication. This content is general information, not personal advice, and does not replace guidance from your advisor.
9. Communications From Us
Most of your communication about your Service Plan will be directly with your advisor. Living My Plan may occasionally send you reminders you have set yourself, or notify you when new resources relevant to you become available.
10. Limitation of Liability
To the maximum extent permitted by law, 49Maple Inc. and Living My Plan are not liable for any indirect, incidental, or consequential loss arising from your use of your Service Plan, including reliance on information shown in it that did not come from your advisor’s own advice. Nothing in these Terms limits any right you have under applicable consumer protection law, or affects your rights against your advisor or their firm.
11. Changes to These Terms
We may update these Terms from time to time. If we make a material change, we will let you know by posting a notice within your Service Plan or by another reasonable method.
12. Questions
If you have questions about these Terms, you can contact us, or ask your advisor to pass along your question:
Living My Plan, a 49Maple Inc. platform
Living My Plan is a 49Maple Inc. platform. LIVING MY PLAN™ is a trademark of 49Maple Inc.